When a storm hits or a pipe bursts in your house, it can cause a lot of damage. That’s why people buy property insurance to help fix their homes when something goes wrong. In Texas, one of the biggest insurance companies is State Farm. They say, “Like a good neighbor, State Farm is there.” But what happens when they’re not?
If you live in Texas and had property damage, here’s what you should know about State Farm, how their home insurance works, and what to do if they don’t pay what you’re owed.
What Is Property Insurance Coverage?
Property insurance is supposed to protect your home and the personal property inside it. This includes:
- Hail or wind damage from Texas storms
- Fire or smoke damage
- Water damage from leaks (but not floods)
- Theft or vandalism
- Fallen trees or broken windows during a storm
If something like this happens, your insurance company like State Farm is supposed to pay to fix or replace what was damaged, based on your insurance policy.
Why Property Damage Matters in Texas
According to the Texas Department of Insurance, storm damage is one of the most common reasons policyholders file home insurance claims. So, if your roof got ripped off or your ceiling started leaking, you’re not alone.
That’s why it’s so important that your insurance company does the right thing.
What Should Happen When You File a Claim with State Farm
If you have a policy with State Farm and your home is damaged, here’s what you should expect:
- You report the damage by phone, online, or through your agent.
- An adjuster comes to inspect the damage.
- They estimate how much it costs to fix it.
- You get a payment to help you repair the damage.
Seems simple, right? But sometimes it doesn’t work that way.
Common Problems With State Farm Property Claims
Some Texas homeowners say State Farm doesn’t always act like a “good neighbor.” These are some of the complaints:
- State Farm says the damage isn’t covered even when it should be.
- They pay too little, not enough to fix the problem.
- They delay the claim, making people wait months to get paid.
- They say it’s “wear and tear” when a storm clearly caused the damage.
In fact, a Texas jury found that State Farm broke the law by underpaying a homeowner after storm damage. The court said they violated the Texas Insurance Code by not treating their customers fairly.
Understanding Your Rights After a Claim Denial
In Texas, insurance companies like State Farm must follow rules. The Texas Insurance Code says they have to:
- Pay claims quickly
- Treat you fairly
- Pay what they owe under the policy
If they don’t do those things, that’s called bad faith, and it’s against the law. You can ask for a second look by starting an appeal. That means you ask them to check again. There’s also an appeals process, which means going step-by-step to fix the problem.
You can also talk to a lawyer who knows how to deal with insurance companies. This is called legal representation
What To Do If State Farm Isn’t Paying Enough
If you had property damage and State Farm isn’t being fair, here’s what to do:
- Document everything: Take pictures of the damage and keep all receipts.
- Ask for a written explanation if they deny or underpay your claim.
- Talk to a lawyer who handles insurance claims.
- Don’t give up: You have legal rights, even against big companies.
Dealing with claim denials can be emotionally and financially draining. Many policyholders are left scrambling to find temporary housing, repair their homes, or replace items after a major loss - all while fighting with their insurance company. But you don’t have to go through this alone. With the right legal guidance, you can push back, present strong evidence, and demand a fair outcome based on your repair estimates and policy terms.
How Our Law Firm Can Help
We work with homeowners all across Texas who have had problems with property damage claims.
Whether it’s:
- Water damage claims from leaks or broken pipes
- Roof damage after a storm
- Fires or smoke damage
- Collision coverage issues after a car accident
- Denials that don’t make sense
We offer a free consultation to review your claim denial, check your coverage, and explain your options. Our experienced attorneys know the Texas Insurance Code inside and out, and we’re not afraid to take on big names like State Farm.
You’ve paid your premiums. Now it’s time for your insurance company to hold up their end of the deal. Contact us today to get the help and the compensation you deserve.
