Advocating for Missouri families when insurers refuse rightful benefits.
Steps to Take When a Life Insurance Claim Is Disputed
When a claim is delayed or denied, beneficiaries should take specific steps to protect their rights and strengthen their case.
Important actions include:
- Request a written explanation for any denial
- Gather all policy documents, applications, premium statements, and correspondence
- Review beneficiary designations and any changes made during the life of the policy
- Obtain the death certificate, medical records, or police reports if relevant
- Preserve all letters, emails, and claim forms from the insurer
- Avoid making statements that could be misinterpreted or used against you
- Contact an attorney before appealing or submitting additional information
We guide families through each of these steps and help them understand how to respond to the insurer’s claims.






