As solar energy systems become more popular across New York, there has been a corresponding rise in fraudulent and deceptive practices by certain solar companies. However, such conduct may violate state consumer protection laws. If you believe you’ve been misled or harmed by a solar energy provider, it’s essential to understand your legal rights and consult with our qualified New York consumer protection attorneys to explore your options for recourse.
Preventative Measures for NY Homeowners
To protect yourself from solar panel scams and ensure a secure investment in renewable energy, take the following proactive steps:
- Verify Credentials and Licensing: Thoroughly research the solar company before signing any agreement. Confirm that the installer is a NYSERDA-approved contractor and properly licensed to perform solar work in New York. Check for complaints with the Better Business Bureau.
- Read Contracts in Full: Thoroughly examine all documentation before committing. Verify that key terms—such as total cost, expected system performance, financing conditions, and any liens (e.g., from PACE loans)—are clearly stated, including the right to cancel within three business days.
- Consider the Sales Tactics: Be cautious if you're rushed to sign on the spot or promised steep discounts for “same-day” decisions. Legitimate solar providers will respect your need to review the offer and seek independent advice. High-pressure tactics may be a red flag for deceptive practices.