We’re Built for High-Stakes Hotel Insurance Claims

At Vargas Gonzalez Delombard, LLP, we represent hotel owners, commercial property owners, and businesses in complex insurance disputes across Texas and nationwide. Our attorneys bring decades of combined experience in insurance litigation and civil disputes, and we’ve helped thousands of clients recover after insurers delayed, denied, or underpaid valid claims.

From day one, we focus on:

  • Careful policy interpretation
  • Complete damage and financial documentation
  • Litigation readiness to create leverage

That approach positions our clients for stronger recoveries, whether through negotiation or in court.

We also understand the urgency; when your hotel is impacted, revenue stops. That’s why we prioritize responsiveness, clear communication, and a strategy tailored to your property and your policy. We work on a contingency basis—no fees unless we win—and we’re available 24/7.

Types of Insurance Coverage for Hotels

Property Insurance

Covers physical damage to the building and its contents, including guest rooms, common areas, fixtures, and equipment.

Business Interruption Insurance

Provides coverage for lost income and ongoing expenses when operations are disrupted. This type of coverage is widely recognized as critical for businesses facing shutdowns.

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people going over insurance paperwork

Business Interruption: The Largest Financial Impact

For many hotels, the biggest loss isn’t the damage but the lost revenue. Business interruption claims require detailed financial analysis, including:

  • Historical revenue and occupancy trends
  • Profit and loss statements
  • Fixed and variable expenses

Insurers frequently challenge these calculations, especially when projecting future income or determining the length of recovery.

Common Hotel Insurance Disputes

Hotel claims are rarely straightforward. Disagreements often involve:

  • Scope of repairs and extent of damage
  • Whether the loss is partial or total
  • Valuation methods (replacement cost vs. depreciated value)
  • Applicability of exclusions
  • Repair timelines
  • Hidden or structural damage
  • Guest-related losses
  • Business interruption calculations

Most disputes ultimately come down to policy interpretation and damage valuation. Policies may pay based on replacement cost value (RCV) or actual cash value (ACV)—and the difference can significantly impact recovery.

For hotels, insurers may:

  • Underscope repairs
  • Apply aggressive depreciation
  • Dispute contractor estimates
  • Challenge revenue projections tied to downtime
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Filing a Hotel Insurance Claim in Texas

To protect your claim, policyholders should:

  • Provide prompt notice of loss
  • Document all damage thoroughly
  • Submit a detailed proof of loss
  • Cooperate with inspections and requests
  • Take reasonable steps to prevent further damage
hotel building

Why Hotel Claims Are Denied or Underpaid

Insurance companies often rely on familiar defenses:

  • Claiming damage isn’t covered
  • Arguing the loss was pre-existing
  • Challenging documentation
  • Alleging deadlines were missed

At the same time, they may:

  • Undervalue repairs
  • Dispute income losses
  • Delay decisions to create pressure

Under Texas law, failing to handle claims promptly and fairly can expose insurers to penalties under the Prompt Payment Act.

How Legal Representation Strengthens Your Claim

Hotel insurance claims require a coordinated legal and financial approach. With experienced counsel, you can:

  • Identify all available coverage
  • Build a fully supported claim
  • Strengthen business interruption calculations
  • Negotiate effectively with insurers
  • Escalate when necessary

This often leads to stronger recoveries and more efficient resolution.

Get Back to Business with the Right Team Behind You

When you trust Vargas Gonzalez Delombard, LLP with your case, you’re working with attorneys who handle insurance disputes and complex commercial litigation every day. Our partners are licensed across multiple states, including Texas, and bring backgrounds in insurance litigation, trial advocacy, and high-stakes civil disputes.

Andrew Vargas brings years of experience in insurance and civil litigation, known for building strong, evidence-driven cases and taking them through trial when necessary. Louis Gonzalez is licensed in Texas and multiple jurisdictions, with a track record in complex litigation and strategic negotiation in high-value disputes. Rene Delombard focuses on insurance and contractual disputes, bringing a detail-oriented, litigation-ready approach to every case. Michael Ortiz, licensed in Florida and New York, adds depth in civil litigation and dispute resolution, known for his analytical approach and precision in navigating complex claims with professionalism.

As a firm, we’ve represented thousands of property owners and businesses, including in cases where insurers initially offered little or nothing, and we’ve secured meaningful recoveries by forcing accountability through preparation and pressure. Our team is available 24/7, works on a contingency basis, and moves quickly to position your claim for resolution.

Contact us today to book your case evaluation and learn more about your options.

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