Get the Coverage Your Property Was Promised

At Vargas Gonzalez Delombard, LLP, we represent hotel owners, commercial property owners, and businesses in complex insurance disputes across New York and nationwide. Our attorneys bring decades of combined experience in insurance litigation and high-value civil disputes, and we’ve helped thousands of clients recover compensation after insurers delayed, denied, or underpaid valid claims.

From the outset, we focus on:

  • Careful policy interpretation
  • Complete damage and financial documentation
  • Litigation readiness to create leverage

Additionally, we provide responsive communication, tailored strategy, and 24/7 availability, all on a contingency basis—no fees unless we recover for you.

Types of Insurance Coverage for Hotels

Property Insurance

Covers physical damage to the structure and contents, including rooms, fixtures, and equipment.

Business Interruption Insurance

Provides coverage for lost income and ongoing expenses when operations are disrupted. This type of coverage is widely recognized as essential for businesses facing shutdowns.

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Business Interruption: The Largest Financial Impact

For many hotels, the most significant loss is financial, not physical. Business interruption claims require a detailed analysis of:

  • Historical revenue and occupancy
  • Profit and loss statements
  • Fixed and variable expenses

These claims are frequently challenged, particularly when insurers dispute projected income or the length of the recovery period.

Common Hotel Insurance Disputes

Hotel claims are rarely straightforward. Disagreements often involve:

  • Scope of repairs and extent of damage
  • Whether the loss is partial or total
  • Valuation methods (replacement cost vs. depreciated value)
  • Applicability of exclusions
  • Repair timelines
  • Hidden or structural damage
  • Guest-related losses
  • Business interruption calculations

Insurance policies are complex legal agreements, and even small differences in wording can determine whether coverage applies. Policies may pay based on replacement cost value (RCV) or actual cash value (ACV)—and the difference can significantly affect recovery.

For hotels, insurers may:

  • Underscope repairs
  • Apply aggressive depreciation
  • Dispute contractor estimates
  • Challenge revenue projections tied to downtime
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New York Law Governing Insurance Claims

Under New York law, insurers must investigate claims promptly and cannot engage in unfair settlement practices. Regulations such as 11 NYCRR § 216 (Unfair Claims Settlement Practices) outline standards for how insurers must handle claims, including timely communication and reasonable investigation.

New York courts also play a significant role in interpreting policy language and enforcing insurer obligations, particularly in coverage and valuation disputes.

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Why Hotel Claims Are Denied or Underpaid

Insurance companies often rely on familiar defenses:

  • Claiming damage isn’t covered
  • Arguing the loss was pre-existing
  • Challenging documentation
  • Alleging deadlines were missed

At the same time, they may:

  • Undervalues repair costs
  • Dispute business interruption calculations
  • Delay decisions to create financial pressure

These tactics can lead to prolonged disputes and, in some cases, legal action.

Filing a Hotel Insurance Claim in New York

To protect your claim, policyholders should:

  • Provide prompt notice of loss
  • Document all damage thoroughly
  • Submit a detailed proof of loss
  • Cooperate with inspections and requests
  • Take reasonable steps to prevent further damage

How Legal Representation Strengthens Your Claim

Hotel insurance claims require a coordinated legal and financial strategy. With experienced counsel, you can:

  • Identify all available coverage
  • Build a fully supported claim
  • Strengthen business interruption calculations
  • Negotiate effectively with insurers
  • Escalate when necessary

This often leads to stronger recoveries and more efficient resolution.

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Get Back to Business with the Right Team Behind You

At Vargas Gonzalez Delombard, LLP, we handle complex property insurance disputes with a focus on precision, preparation, and results.

Our attorneys bring decades of combined experience in insurance and commercial litigation, and our partners are licensed across multiple jurisdictions, including New York. We’ve represented thousands of policyholders, including in cases where insurers initially offered little or nothing, and we’ve secured meaningful recoveries by building strong, litigation-ready claims.

We understand how insurers approach large commercial losses and how to challenge them effectively. Contact us today to book your case evaluation and learn more.

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