When your hotel suffers damage in Illinois, insurance companies are not free to delay, deny, or underpay your claim. They are required to handle claims fairly, reasonably, and in accordance with the law.
Insurance policies are enforceable contracts, and courts recognize that insurers owe policyholders a duty of good faith and fair dealing. Illinois law also provides a direct remedy when insurers fail to meet their obligations. Under Section 155 of the Illinois Insurance Code, policyholders may recover additional damages and attorney’s fees when an insurer’s delay or denial is vexatious and unreasonable.








