Two people are looking at and handing each other paperwork on a desk with a calculator and pen nearby.

Did you know that in 2024, some Florida insurance companies denied more than half of all homeowners’ insurance claims? Thousands of Florida homeowners had serious damage to their homes. But their insurance companies didn't pay them anything.

A recent report showed that 14 insurance companies in Florida closed most claims without paying anything. Many families are frustrated and stressed. They don't know what to do next. This is especially concerning because hurricane season is coming.

Which Insurance Companies Denied the Most Claims?

According to the report, here are just a few of the worst-performing insurers when it came to paying out valid home insurance claims:

  • People’s Trust Insurance: Denied payment on 75 out of every 100 claims
  • Kin Insurance Network: Denied 68 out of 100 claims
  • American Integrity Insurance: Denied 64 out of 100 claims

These numbers are shocking. Florida homeowners are paying high premiums, often for years, only to be denied when they need help the most.

A woman is sitting at a messy desk, holding her head in one hand and a phone in the other, looking stressed or overwhelmed.


Why Is This Happening?

Insurance companies offer several common reasons for denial, including:

  • The damage wasn’t covered by the policy: For example, most home insurance claims don’t include flood coverage unless a separate flood policy is purchased.
  • The damage didn’t exceed the deductible: Your insurer won’t pay if repairs cost less than your deductible.
  • Disagreements over how bad the damage was: Sometimes the insurance company disagrees about the damage. They might say your roof or inside of your home isn't damaged enough to fix or replace.

While these may sound reasonable on the surface, many homeowners feel blindsided. Insurance companies often use confusing language in their policies. This makes it hard to understand what's covered. Some claims get denied because insurers say the damage was already there. They might also blame normal wear and tear. Homeowners often don't even know about these loopholes.

This is where bad faith insurance practices come into play. Insurance companies must treat you fairly. They have to act honestly. But sometimes, they delay, deny, or pay too little without a good reason. This is called a bad faith denial.

The words "Denied for Home Insurance" are written on paper with ink splatters around them.

Insurance Claim Denials: Understanding Bad Faith Disputes

This is where bad faith insurance practices come into play. Insurers are legally required to act fairly and in good faith but when they purposely delay, deny, or underpay claims without proper justification, that’s called a bad faith denial.

How This Impacts Florida Homeowners

The impact of widespread denials is deeper than just frustration and it’s financial devastation. Florida homeowners dealing with hurricane, wind, or water damage are now left to pay out of pocket for major repairs. Many are forced to live in unsafe or partially destroyed homes because they can’t afford the work.

This isn’t just a numbers problem. It’s a human problem.

  • Families with children are left without safe shelter
  • Seniors are struggling to navigate complicated paperwork
  • Hardworking people who paid their insurance premiums in good faith are now being told they’re on their own

Two people are looking at papers together. The woman is pointing at something, and the man is holding the folder. They look like they’re working on something important.

How to Dispute an Insurance Claim Denial

If your claim was denied or you’re worried it might be, here’s what you should do:

Check Your Policy

Review your homeowners insurance policy carefully so you understand your coverage. Ask questions if anything is confusing.

Take Photos and Videos

Before hurricane season starts, take pictures of your home. If damage happens later, take more photos. This helps prove your case.

Talk to an Insurance Lawyer

Did you get a denial letter from your insurance company? Or was your claim underpaid? An insurance lawyer can help you fight back. They'll make sure you get the coverage you deserve.

The word "JUSTICE" is spelled out using letter tiles on a wooden table, with other scattered tiles around it.

We’re Here to Help

At Vargas Gonzalez Delombard, we specialize in helping Florida homeowners who’ve been treated unfairly by their insurance provider. Whether it’s a denial, delay, or lowball offer, we know how the insurance industry works and we’re here to challenge it.

We handle:

  • Claims that were denied without proper explanation
  • Underpaid claims that don’t cover the full cost of repairs
  • Cases involving bad faith insurance practices

With the right evidence, thorough documentation, and an experienced insurance attorney on your side, you can hold your insurer accountable. Contact us today for a free consultation to see how we can help with your insurance dispute.



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Client Stories Real People, Real Results

“I want to thank him personally for his hard work and dedication to my claim. My many questions were promptly answered. His personal attention put me at ease and he was a pleasure to work with. I would highly recommend Attorney Louis Gonzalez.”

- T. K.

I worked with George Zeckler and his paralegal yunior, they were the 2 most respectful, kind, caring, professional people. They genuinely cared, put forth effort, communicated effectively and efficiently. I would highly recommend this law firm and those 2 in particular. They work hard for you. Thank you very much for all you do!

Very responsive! Keeps me informed. Very accessible! Everything you would want in the lawyer who is representing you!

- S.F.

Nice staff and very professional, 100% recommend.

- A.L.

Louis and the staff at VGD are always willing to help out. They truly have their clients best interests in mind and work hard to get the best results in every case. I highly recommend them if you have questions or need help with a claim.

- J.N.

The entire team is extremely knowledgeable and always ready to help.

- M.M.

They always treat our clients with care and communicate very effectively. Couldn't be happier!

- S.G.

After all the help from my lawyer, she managed to resolve my case in my favor. I recommend them 100%.

- D.I.

Outstanding attorneys. Highly respected in the community.

- E.M.

This firm is great. They helped me out a lot when I was having issues with my insurance company for the house. On top of being great at their job, they are very kind and responsive. I never had a difficult time getting in contact with them.

- J.B.

I have experienced very respectful and very clear communication during my time using this law firm. Staff is kind and respects its clients' time. Very happy with their office.

- A.R.

Joseph was a great attorney to deal with and he acted professionally handling my case and got it settled. Thank you.

- B.N.

Very professional Law Firm esspecially the attorney that handled my case Joseph Glace. I highly recomend this Law Firm.

- M.S.

The team of lawyers are very professional, and the staff answered all my questions and concerns, I am very happy. Aggressive lawyers and defend the rights of their clients. I recommend them to friends and family. Thank you.

- M.G.

Thank you Attorney Gonzalez for the supporting role. You helped me and my family in settling my claim. We would highly recommend you to our friends and family.

- A.M.

Attorney Louis Gonzalez went above and beyond to help me reach a fair settlement on my insurance claim. I want to thank him personally for his hard work and dedication to my claim. My many questions were promptly answered. His personal attention put me at ease and he was a pleasure to work with. He helped me put a very stressful situation behind me and I will be forever grateful. I would highly recommend Attorney Louis Gonzalez.

- V.D.

Louis and his staff were recommended to me and it has been a pleasure working with everyone. The staff are super nice and professional, very thankful to have their help settling my claim.

- P.T.

I absolutely love this place! They treat you like family. Please if you need an attorney give them a call. Thank you Louis and your wonderful team . I honestly can’t say enough about them.

- M.T.

Excellent work, I am very pleased with the work done. I recommend them to my family and friends as lawyers who fight for clients' rights.

- J.M.

Thank God, my family and I are more than grateful that we found some lawyers who fight and defend the values ​​of their clients. I personally recommend them, thank you Louis Gonzalez.

- C.V.

Louis and his team are lifesavers! We had a company that was trying to avoid payment, with one email from Louis we had an agreement for the company to pay! I can’t recommend him enough!

- Anonymous

The staff is absolutely wonderful! Everyone was so friendly and very helpful! I will definitely bring all my business here! Thank you for everything!

- B.B.

I would definitely recommend this attorney office for any type of legal counsel, their primary focus is helping people with disputes for property damage like water, fire and hurricane insurance claims. If you have any type of insurance claim on your home, I would highly suggest sitting down with someone from this office, they will advise you of the steps that are necessary to ensure you are properly compensated by your insurance company and are able to make the repairs to your home.

- C.D.

My parents were represented by attorney Joseph Glace who works for this firm and we were more than pleased with the service we received. It was an insurance claim for damage to our house and this excellent lawyer handled the case very professionally and in the end we obtained the insurance payment! Highly recommended, he is a magnificent professional!

- R.C.

This law firm team is very professional and extremely responsive. In addition, they care about their clients. They resolved my case extremely fast and I was able to get my settlement and repair my home. Thank you so much! Forever grateful!!

- S.F.

This firm has done an amazing job with my case. I am thankful to have found them. They kept me up to date with the progress of the case and worked towards getting me the best deal possible. I would highly recommend this firm to anyone looking for a trusted law firm.

- J.J.

Amazing lawyers. Always answered the phone and called me back when I had a question. They were able to get me almost twice as much money as the insurance company was going to pay! Highly recommend them. My friends have used them also, and they only have great things to say.

- J.S.

I recommend Vargas, Gonzalez, Delombard to my friends and family. They are fighting for my case for damage to my home from the hurricane. Although these types of cases can be delayed, you’ll have to be patient

- V.S.

My experience with Vargas, Gonzalez, Delombard was great. A public adjuster referred me to Rene Delomard, who is a professional and courteous lawyer. I would highly recommend Rene Delombard to anyone.

- L.A.

I'd give Vargas, Gonzalez, Delombard five stars! The outcome of my insurance claim case was positive and my experience with them was excellent. I highly recommend Vargas, Gonzalez, Delombard for their competitive and excellent legal services. They are great lawyers, and working with them was definitely worth it!

- H.R.
Their email communication is excellent, always providing updates on the status of my case in a highly professional manner.
- A.M.

Although your team is still working on my claim, I have been kept up to date on everything. Maisel has been incredible, and Rene is very knowledgeable and understanding of my situation. I am truly happy that this team was recommended to me, and I am confident that they will be successful in resolving my claim soon.

- L.P.

My experience with Vargas Gonzalez Delombard was excellent! Thank you very much for a job well done. To God be the glory. I'm grateful to you.

- F.J.

Words cannot express the absolute dedication, commitment and determination which Vargas, González and Delombard have provided, with regards to my case. I am thrilled beyond belief for the resolution and settlement allocated. They alleviated my worries and doubts and kept me abreast the entire time; all the while maintaining a positive outlook and confidence. Thank you for a job well done !!!! I will certainly refer your Law Firm to my friends and family regarding any legal matter!!!

- N.B

George J. Zeckler, Esq. Was amazing! I’m very appreciative of the work he did on my behalf. He is professional and committed to getting the best results. He was very helpful in closing my case and delivering a great outcome. Thank you very much George for finally closing my case. I want to also thank you for your dedication and communication every step of the way. You made a big difference, and I appreciate you very much. Andrew, thank you for assigning my case to George. He genuinely made a difference. Thank you again.

- P.L.

My experience with Vargas Gonzalez Delombard was excellent.

- A.D.

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